Privacy Policy

Last updated: August 2025

At Interurban Developments (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information responsibly and transparently. This policy explains what data we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

1. Who We Are

Our website address is: https://iudev.co.uk.
We are Interurban Developments, based in Scotland, providing planning and development consultancy services.

2. What Data We Collect

We may collect and process the following categories of personal data when you interact with our website:

  • Name and contact details (email, telephone number if provided).
  • Information submitted via our contact forms.
  • Technical information such as IP address, browser type, and device information (through analytics).
  • Any comments you leave on our website.
  • Your preferences where you opt-in to receive newsletters or updates.

3. How We Use Your Data & Legal Basis

We process your data for the following purposes:

  • To respond to your enquiries and provide our services.
  • To manage project-related contact records within our CRM system (Podio).
  • To send you our email newsletter and updates (only if you have explicitly opted-in).
  • To automate workflows securely (via Zapier) when moving data between systems.
  • To improve our website and understand visitor behaviour (Google Analytics – anonymised).
  • To comply with legal obligations.


Our legal bases for processing your personal data are:

  • Consent – when you actively submit information or subscribe to newsletters.
  • Legitimate interests – to respond to enquiries, manage projects, and streamline business operations.
  • Legal obligation – where we must retain records for regulatory or tax purposes.

4. How Long We Keep Your Data

  • Contact records related to projects: retained for the full duration of the planning or land promotion process (which may extend for up to 7 years) due to statutory timescales associated with planning permission. Records will be securely deleted once the project has concluded and retention is no longer necessary.
  • General enquiries not linked to a project: retained for up to 2 years if unused, then securely deleted.
  • Newsletter subscriptions: retained until you unsubscribe, at which point your details will be permanently removed from our mailing list.
  • Other data (e.g. analytics): retained only as long as necessary for the stated purpose.

5. Who We Share Your Data With

We use trusted third-party processors to manage and analyse data on our behalf:

  • Podio (CRM tool) – to store and manage contact records.
  • Google Analytics – to understand website usage trends (IP anonymisation enabled).
  • Zapier – to automate secure data transfers between tools (e.g. from website forms to Podio or Mailchimp).
  • Email service provider (e.g. Mailchimp or equivalent) – to deliver newsletters if you have subscribed.


These providers process your data securely and only on our instructions. You can review their privacy policies here:

6. Cookies & Analytics

Our website uses cookies to:

  • Remember user preferences (e.g. comment form details).
  • Measure website traffic and performance via Google Analytics (anonymised).
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You can adjust your browser settings to decline cookies or delete them. For more details, see our Cookie Notice.

7. International Data Transfers

Some of our service providers (e.g. Google, Podio, Zapier, newsletter provider) may store data outside the UK/EEA, including the United States.

Where this occurs, we ensure that adequate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs), and/or
  • Participation in the UK-US Data Privacy Framework.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to legal obligations).
  • Restrict or object to our processing of your data.
  • Request transfer of your data to another provider (data portability).
  • Withdraw consent at any time, where processing is based on consent (e.g. newsletters).

To exercise your rights, please contact us at info@iudev.co.uk.

9. How We Protect Your Data

  • Data is stored securely on encrypted third-party servers.
  • Our website itself does not store personal data.
  • Access to data is limited to authorised personnel only.

10. Data Breach Procedures

If a personal data breach occurs, we will:

  • Notify the Information Commissioner’s Office (ICO) where legally required.
  • Inform affected individuals without undue delay if the breach poses a high risk to their rights and freedoms.

11. Contact Information & Complaints

You can contact us with any questions or concerns:
Email: info@iudev.co.uk

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.

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